Privacy policy

Thank you for visiting Wavnil ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your personal and non-personal information when you visit wavnil.com or use the Wavnil application (together, the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please do not use the Service.

1. Information we collect

1.1 Personal data

We collect the following personal information from you:

Name and email: to create your account, personalize your experience, and communicate with you.
Password: stored hashed, never in plain text.
Organisation and language preferences: to configure your workspace.
Connected accounts: identifiers, profile information, and access tokens for the platforms you connect (for example X, Instagram, or LinkedIn).
Your content: posts, media, comments, schedules, signatures, and settings you create or upload.
Billing data: plan, invoices, and payment status. Card details are collected and stored by Stripe; we do not store your full card number.
Communications: messages you send to our support.

1.2 Non-personal data

We may use cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and usage patterns. This helps us keep you signed in, remember your language, analyze trends, and improve the Service.

2. Purpose of data collection

We collect and use your data to:

Provide the Service, including scheduling and publishing your content to the platforms you selected
Process subscriptions, billing, and account management
Provide customer support and send service-related communications
Operate AI features when you use them (prompts or drafts needed to generate a result are sent to our AI provider solely for that purpose; we do not use your content to train our own models)
Maintain security, prevent fraud, and fix bugs
Improve the Service with usage statistics
Send product news and marketing emails when you have consented — you can opt out at any time

We do not sell, trade, or rent your personal information.

We share data only as needed to operate the Service:

Payment processing: Stripe
Service providers: hosting, email, file storage, AI, error monitoring, and analytics providers that process data on our instructions
Third-party platforms: when you publish, your content is sent to the platforms you selected, which process it under their own privacy policies
Legal requirements: when required by law or to protect our rights

Some providers may be located outside the European Union. These transfers rely on the EU–US Data Privacy Framework or on the European Commission's standard contractual clauses.

4. How long we keep it

Account data and content: as long as your account is open, then deleted within 1 year after closure, except where the law requires us to keep it
Accounting records: for as long as the law requires (currently 10 years in France)

5. Your rights

You can access, correct, delete, or export your data, restrict or object to its processing, and withdraw your consent at any time. Under French law, you may also give instructions about your data after your death. Write to [email protected]. You can also lodge a complaint with the authority in your country.

6. Children's privacy

Wavnil is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at the email below.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any updates will be posted on this page with a revised date, and we may notify you of significant changes.

8. Contact

If you have questions, concerns, or requests related to this Privacy Policy, contact us at:

Email: [email protected]

By using Wavnil, you consent to the terms of this Privacy Policy.